At GardeningToolsUSA, we strive to ensure your complete satisfaction with our products. If for any reason you are not satisfied with your purchase, we offer a straightforward returns policy.

1. **Eligibility for Returns**: You may return items within 30 days of receipt for a full refund or exchange. Items must be in their original condition, unused, and in the original packaging.

2. **Return Process**: To initiate a return, please contact us at [email protected] or call us at 312-613-0978. Provide your order number and details about the item you wish to return.

3. **Shipping Costs**: Customers are responsible for the return shipping costs unless the item is defective or incorrect. We recommend using a trackable shipping service or purchasing shipping insurance for returns over $75.

4. **Refunds**: Once we receive your return, we will inspect the item and process your refund within 7-10 business days. Refunds will be issued to the original payment method.

5. **Exchanges**: If you would like to exchange an item, please notify us during the return process, and we will assist you with the exchange.

If you have any further questions regarding our returns policy, please feel free to reach out to us. Your satisfaction is our priority!